Payment Options

We accept both PayPal and Credit Card payments, which are both via our secure CART facilities. Alternatively we take credit card/visa/master card payments over the phone.

Re-Deliver Policy

If there is any information we may need to know about delivery, please indicate this in "Special Delivery Instructions" (within payment process). If we are unable to deliver the flowers due to not being able to access the property, or not being able to leave the flowers in a safe area, we will notify the sender. We will attempt a re-delivery on either the same day or the following day - please note an extra fee may occur for this. If you foresee any issues, please email or phone us - we're more than happy to help.

Hours of Operation

We deliver Monday to Friday, and are closed on weekends and public holidays. Some exceptions are special days such as Valentine’s Day and Mother’s Day, in which we are open for business. We will endeavour to have all deliveries attended to between the hours of 8am and 5pm. Because we are a small business, we cannot guarantee a specific time fame, however if you have a request we will do our best to ensure it is met.


Please note we do not refund on flowers if you have changed your mind on a purchase. If in the situation and you order in a area we are unable to service, we will issue you a refund however this will incur a 85 cent transaction fee, which will be deducted of the refunded price.